Seller Policies

These policies govern all selling activity on Buy360.lk. By selling on our platform, you agree to these terms.

Listing Standards

• - Product descriptions must be accurate and truthful
• - Images must show the actual product being sold
• - Pricing must be transparent — no hidden fees
• - Prohibited items (weapons, illegal goods, counterfeit products) may not be listed

Shipping Requirements

• - Orders must be shipped within 2 business days of payment confirmation
• - Tracking information must be provided for all shipments
• - Items must be packaged securely to prevent damage during transit

Performance Standards

• - Maintain a minimum 4.0 star seller rating
• - Respond to buyer inquiries within 24 hours
• - Keep order defect rate below 2%
• - Process returns promptly and professionally